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ГЛАВНАЯ СТРАНИЦА / ЧАСТО ЗАДАВАЕМЫЕ ВОПРОСЫ / I got a text message telling that the bike that I was using went missing. Will I be responsible ?

I got a text message telling that the bike that I was using went missing. Will I be responsible ?

No. If you have returned it properly in the system and we can confirm it together, you will not have to worry about the consequences. We have set out the procedure in case of loss of the bike - we will contact the last user after 12 h and ask for a help in finding the bike. However, each case is treated individually.